Privacy Policy - Shepherdsbush House Clearance

At Shepherdsbush House Clearance, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you engage our services. Please read this policy carefully to understand our practices regarding your personal data.

Information We Collect

We may collect and process the following types of personal information:

Personal Identification Information: Name, address, email address, phone number.
Transactional Information: Details of the services you request and payments.
Usage Data: Information about how you use our services.

How We Collect Your Information

Information is collected directly from you when you:

Submit a service request through our website.
Contact us via phone or email.
Engage with our services at your residence.

Use of Your Information

Shepherdsbush House Clearance uses your information to:

Provide and manage the services you request.
Process payments and manage transactions.
Improve our services based on your feedback and usage patterns.
Inform you about updates, promotions, and other relevant information.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

Consent: When you provide your information voluntarily.
Contractual Necessity: To fulfill our service agreements with you.
Legal Obligations: To comply with applicable laws and regulations.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except:

To trusted third-party service providers who assist us in operating our business.
When required by law or to protect our rights.

Data Security

Your personal information is secured with industry-standard measures to prevent unauthorized access, disclosure, alteration, or destruction. We implement appropriate technical and organizational safeguards to ensure the confidentiality and integrity of your data.

Your Rights

You have the right to:

Access: Request copies of your personal data.
Rectification: Request correction of any inaccurate or incomplete data.
Erasure: Request deletion of your personal data under certain conditions.
Restrict Processing: Request limitation of processing your personal data.
Data Portability: Request transfer of your data to another organization.
Object: Object to processing of your data under certain conditions.

Exercising Your Rights

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us through our official communication channels.