Shepherds Bush House Clearance Accessibility Statement
This accessibility statement explains how Shepherds Bush house clearance and related local clearance services work to make our information and processes usable by as many people as possible. We aim to meet WCAG 2.1 AA compliance standards across our online and client-facing materials for the Shepherds Bush House Clearance area. Our focus is to remove barriers so that everyone — including people using assistive technology and mobility aids — can understand and use our services.
We design pages and documents with clear structure, readable fonts, and sufficient contrast so site visitors and customers in the Shepherds Bush clearance area have a predictable, accessible experience. Where appropriate, we use semantic headings, ARIA roles, and alt text for images to support screen-reader users and to improve navigation for everyone. Our staff receive guidance on how to support accessibility needs during in-person house clearances and collections.
We regularly review our content to improve accessibility for the local Shepherd's Bush house clearance community: from initial booking information to on-site explanations. Our materials are checked for keyboard accessibility and compatibility with common screen readers. We also monitor automated testing results and manual checks to maintain practical, user-focused accessibility.
How we support assistive technology and keyboard users
We provide predictable focus order, visible focus indicators and full keyboard navigation to support people who cannot use a mouse. These measures help site visitors, potential customers and on-site clients who depend on keyboard access or alternative input devices when interacting with Shepherds Bush house clearances and related local clearance pages. Keyboard navigation is a priority in our design process.
Highlights of our approach include a combination of automated testing and human review to confirm compliance with WCAG 2.1 AA. We validate that live pages and downloadable resources work with major screen readers, and we test for accessible forms, error messaging, and clear instructions that support independent use.
We follow practical standards so that people can access information about scheduling a house clearance in Shepherds Bush, understand our service options, and know what to expect on the day of clearance. Where steps are complex, we provide concise summaries and accessible alternatives such as plain-language descriptions and clear lists.
Accessible features and ongoing improvements
Our commitments include:
- Screen-reader support for all primary content, with meaningful headings and descriptive link text.
- Keyboard operability for navigation, forms and booking controls.
- Text alternatives and captions where relevant to ensure information is available in non-visual formats.
- High-contrast colour choices and resizable text for readability.
- Regular reviews to maintain and reach WCAG 2.1 AA standards for the Shepherds Bush clearance region.
If you find something that is not accessible, or you require materials in an alternative format to support a house clearance in Shepherds Bush, please contact us and describe your accessibility request. We respond to accessibility requests promptly and will work with you to provide information or services in a suitable format. We can arrange alternative behaviours for on-site teams, such as meeting in a ground-floor area or providing step-by-step written instructions ahead of arrival.
We continuously refine our processes and welcome reports about barriers so we can improve. For transparency, we document significant updates to our accessibility practices and the practical steps we take to support a wide range of needs in Shepherds Bush house clearance and related local clearance services. Thank you for helping us make our service inclusive and usable by everyone.